Why LNER? 

We go beyond. For everyone. Our vision is to be the most loved, progressive and responsible way to travel for generations to come. Now we're looking for the people who can deliver this, every day. 

Since we took over on the East Coast mainline, we've been changing the face of rail travel. Our new Azuma train has brought faster journey times, more space and greater reliability. Our exciting plans to embrace new ideas, experiences, backgrounds and ambitions make this the ideal time to join. 

Bringing passion. Being bold. Always caring. Owning it. They're the values that make us LNER. 
 

Are you on board? 

We are seeking a motivated and commercially minded Commercial Development Executive to support our Commercial Development Managers in identifying and capitalising on growth opportunities. This is a hands-on role where you'll play a key part in driving revenue across both Business and Leisure sectors by actively engaging with new and existing opportunities. 

As a vital member of the sales team, you will bring strong organisational skills, a proactive mindset, and a sharp commercial focus to the table. You will thrive on building relationships, influencing stakeholders, and using data-driven insights to support strategic decisions that contribute to our continued success. 

Within this role you'll also be involved in; 

• Support Commercial Leads and Managers in executing sales plans and managing a portfolio of Business, Leisure, and Ancillary clients. 
• Contribute to the growth of LNER's sales channels (including LNER4Agents and LNER4Business) by onboarding new partners, identifying prospects, and driving sign-ups. 
• Drive regional sales activation and brand exposure through trade associations, networking, and industry events. 
• Collaborate with Customer Service Centre (CSC) teams to ensure performance targets and revenue goals are met. 
• Manage and develop the LNER4Agents and LNER4Business events strategy, maintaining existing relationships and identifying new partnership opportunities. 
• Support CRM and communications activities, ensuring client databases are accurate and up to date. 
• Assist with the international commercial strategy and provide budget support for the sales and commercial team. 
• Gather and share market and channel insights to support data-driven strategic decisions. 

What you'll need:    

We're looking for someone who with a proven track record of working to ambitious targets in a fast-paced, results-driven environment—inside or outside the industry—with a clear focus on driving revenue growth. 

Alongside this, you'll have: 

• Strong relationship management skills, with the ability to enhance the customer experience and cultivate long-term commercial success from existing client bases. 
• Hands-on experience in sales or business development, with a flair for identifying and securing new clients and uncovering opportunities for incremental growth. 
• Highly self-motivated, with the ability to work independently, manage multiple priorities, and deliver results. 
• Confident in using data and insight to inform decisions with the ability to interpret trends and translate them into actionable plans that shape future direction. 
• A qualification in a commercial discipline (such as Business, Marketing, or Accounting) is a plus, though not essential for the right candidate. 
• Familiarity with the regional market and an existing network—or the ability and confidence to build one quickly. 
• Tech-savvy, with solid proficiency in Microsoft Office and ideally some experience with CRM systems and data management. 

What you'll get:  

• Free travel on LNER + 75% off other companies' tickets (for you & dependents)  
• Discounted international train tickets (after one year's service)  
• 50% discount on LNER tickets for friends & family  
• Generous pension scheme  
• Annual cycle to work schemes  
• Discount, savings and cashback scheme from top retailers  
• Health & wellbeing schemes and discounts  
• Host of training opportunities to help further your career  
• Rewards & awards to recognise when you shine  

What we believe:          

To be the most loved, progressive and responsible train operating company, we must make a meaningful difference – always doing what's right for our customers, our people, the communities and destinations we serve, the future of the industry we lead and the environment we cherish.  

We know that our people are the beating heart of everything we do. We are committed to creating an inclusive, engaged culture that supports everyone at every stage of their journey – and ensures that when you're at LNER, you can always be you. No wonder most people never want to leave!  

Diversity and inclusion  
We are passionate about creating a diverse and inclusive workforce, representative of the communities we serve, and are creating ways to inspire diverse talent to join LNER.  

Developing our people  
We are focused on creating a learning culture, to support our people to be the best they can be at work by providing them with the tools and resources to navigate their development and career journey.  

Health & wellbeing  
To create a culture where our people can perform at their best, the physical health and mental wellbeing of our people is of paramount importance to us.  

What next?          

Start your journey here - Apply now!  

Disclosure and Barring Service (DBS) Check 

If you are successful in your application and are new to the business, we will undertake a basic DBS check as part of our pre-employment checks. This only happens once we have conditionally offered you the job.  Here we check for any unspent convictions and conditional cautions under the Rehabilitation of Offenders Act (ROA) 1974. If there is evidence of an unspent conviction or conditional caution, the details of these are reviewed internally by a cross functional panel on a case by case basis before a final offer of employment is issued. This however may result in any offer being withdrawn. Further information on how we collect and use this data is available on our privacy notice. 

Medical screening 

We're a safety conscious business so for all roles you'll need to pass a medical screening and a drugs and alcohol test before we send you an unconditional job offer. For our safety critical roles, you'll also need to have a safety critical medical. Our friendly, in-house Health and Wellbeing team will book a time and place to suit you. The sooner, the better, so please be flexible with your availability. Once your medical gets the thumbs up, we'll finalise any last details and look forward to you joining our team.