Enjoy amazing benefits

The Railways Pension Scheme is the defined benefit (also known as "final salary") pension arrangement for rail industry employees or the Industry Wide Defined Contribution (IWDC) pension scheme.

The Railway Pension Scheme is a first-class occupational pension scheme. LNER pays 60% of the cost of providing the benefit and you pay 40% - to receive comparable benefits from a personal pension arrangement would cost you substantially more per month. You do of course have the option to opt out at the start of your employment or make additional voluntary tax-free contributions if you wish.

The Cycle to Work scheme is Government backed and gives you the opportunity to get a bike and accessories to travel to and from work. This year you can apply to secure a loan of up to £2,500 to spend.

You pay for the hire of the bike through the salary sacrifice scheme, spreading the cost over the year. You’ll make significant savings as your Cycle to Work payments will be taken before your tax and National Insurance deductions. It’s an amazing 32% if you’re on a lower rate tax code, or up to 42% if you’re in the higher band.​​​​​​​ You then hire the bike for the year and at the end of the hire term, you can either return the bike, pay a one off payment or enter into a cost-free extended hire term for 48 - 60 months.

Save money while driving a brand new car, with Car Benefit. Car Benefit is a great added benefit for those on a headline salary of £34,000 per annum or higher.

Choose your new car built to your specification and it comes with everything you need for peace of mind motoring. You'll benefit from tax and NI savings, manufacturer and fleet discounts and fixed cost motoring. All deductions will be made via salary sacrifice and repayment plans that last for 36-48 months.

The health and wellbeing of LNER’s people is at the heart of who we are and what we do. We help and support our staff to take responsibility for their personal health and wellbeing, empowering them with the appropriate tools, advice and knowledge.

We’re proactive, promoting a healthy lifestyle and a preventative approach. Our ambition will always be to meet and surpass industry best practice.

We have an ambitious strategy to provide evidence-based practice, services and support to our customers. 

Our services

Our in-house team of health and wellbeing professionals provides a service to everyone in the business from the pre-employment medical at the point of an initial job offer through to periodic medicals for safety critical roles, free flu vaccines, lifestyle and health advice and colleague support.

Vita Health Group are our Employee Assistance Provider (EAP), a leading UK healthcare provider who are dedicated to making people better by providing integrated physical and mental health services. There is a large national network of therapists ready to support colleagues, so they’re easy to access. Two areas Vita Health Group support our colleagues on include:

• EAP - Our employee assistance programme is there to support colleagues with personal or work-related problems that may impact their job, health, mental or emotional wellbeing.
• Physiotherapy Services – Through the physiotherapy services, colleagues can self-refer for fast access to advice and treatment from a chartered physiotherapist.

Employee Resource Groups

• LNER Wellbeing Champions - A network of colleagues who have been trained as part of the Wellbeing Champion team. They are passionate about all things related to wellbeing and want to engage, inspire and encourage colleagues to thrive at work. This is still a relatively new programme within LNER and is evolving as the service grows. 

Mental Health

LNER has had a Mental Wellbeing strategy in place since 2022 and we continue to update our Mental Wellbeing Commitments to reflect the developing nature of wellbeing. Some of the resources we have in place to support colleagues include:

• LNER Mental Health First Aiders - We have a team of Mental Health First Aiders who are available to listen, care and deliver support to those in need.
• Unmind - Unmind is a wellbeing platform available to all employees for free. Unmind has a variety of excellent resources to help improve mental and physical health. From workout videos to Mindfulness podcasts to simple one-minute breathing exercises, there is something for everyone.

Our L&D Department is committed to empowering you with the skills, knowledge and resources you need to thrive in your role and achieve your career goals. We always encourage everyone to keep growing their skills and adding to their knowledge. That’s why we have a host of training opportunities to help further your career.

• Join an apprenticeship and earn while you learn
• Take advantage of a Professional Subscription payment
• E-learning at your convenience
• Access to our World Class Leader online portal
• Access to Mind Tools our online learning platform
• Leadership development programme
• Management development programme
• Access to the SkillsBuilder portal for self-assessment and the essential skills framework of learning

Reward Zone

Reward Zone gives you quick and easy access to discounts, cashback and savings at hundreds of online and physical retailers, meaning you can save money every day on items such as groceries, clothes, breakdown cover and even holidays at over 1000 retailers, some of which include: ASOS, John Lewis, M&S, Sainsbury’s and Tesco. It's great for saving money when buying big household purchases such as white goods and furniture, and it will come in handy during the year for gifts and presents.

Recognition

A culture of recognition emphasises the importance LNER places on our colleagues and it relates directly to our purpose and values. There are lots of different ways in which we recognise our colleagues, everything from a spontaneous thank you and an expression of appreciation to Instant Rewards, Legends Awards and our Loyalty Awards.

• eCards – a simple and effective way of showing appreciation

• Instant Rewards – cash rewards from your manager for going that extra mile
• Managing Director’s Heroes of the Week – colleagues are recognised in our managing director’s weekly newsletter for going above and beyond
• Star of the Month – drawn from our Heroes of the Week and presented with a star trophy and a £50 credit in their Reward Zone account
• Annual Legends Awards – everybody in LNER is able to nominate those colleagues that have consistently demonstrated our purpose and values
• Loyalty Awards – given to colleagues who have reached long service milestones with LNER