I belong: we’ll connect you so you can build your community.
Our purpose, 'To put heart into everyone’s journey', gives us an extra slice of passion to ensure that all colleagues can thrive, feel welcome, valued and safe in an inclusive, supportive and empowering environment. We're continually working to improve diversity, equality, inclusivity and belonging to enable us to truly achieve our mission, 'To be the most loved, progressive and responsible way to travel for generations to come.'
What does this mean to us?
Equity at LNER: Making sure everyone gets the support they need to access resources and opportunities fairly. We aim to identify and remove obstacles so everyone can achieve their potential.
Diversity at LNER: Appreciating and celebrating our people's different backgrounds, skills and experiences. We believe diversity enhances our workforce and drives innovation.
Inclusion at LNER: Creating a workplace where everyone feels valued and diverse perspectives are actively encouraged, informing decision making.
Belonging at LNER: Building an environment where everyone feels accepted and connected, allowing them to deliver the best customer service possible.
We are committed to:
- Our leaders being confident and competent to lead inclusively and promote sector leadership
- Our people reflecting the communities we serve
- Our people feeling they can belong at LNER so they can deliver the best customer experience possible
How do the company values relate to my experience as an employee?
Our LNER colleague networks
At LNER, we have several colleague networks, also called staff networks or employee resource groups. Each group provides a voice to colleagues, often with a shared heritage, experience or characteristic that come together to support each other, share interests and influence our ED&I journey at LNER.
Our Armed Forces Network
Our Armed Forces Network is a dedicated platform designed to support, connect and empower members of the military community. Our mission is to provide resources for veterans, reservists, adult cadets, family members of current or ex-service personnel and allies, offering a space where they can share experiences and find support.
We want every member of our armed forces community to feel valued, supported and connected. We strive to foster a sense of belonging and camaraderie, ensuring that no one feels alone in their journey.
Chaired by two veterans, Gary, Business Resilience Manager, and Jack, CX Engagement Manager, Reveille offers:
Community and Support: Join a vibrant community where you can share your experiences, seek advice and offer support to fellow members.
Events and Activities: Stay informed about upcoming events, workshops and activities designed to enhance your personal and professional growth.
Recognition and Celebration: Celebrate the achievements and contributions of our military community through stories, awards and recognition programs.
Empower - Women’s Network
Empower is a community where women and their allies are encouraged to raise concerns, share ideas, engage and collaborate without fear of judgement or repercussions. So, we as a business learn, understand and implement effective practices to support women in their roles.
Issues surrounding women’s health, such as menstruation, menopause, conception and contraception, as well as bias, culture and working conditions are among the topics addressed within the network. After a long time of taboo, shame, embarrassment and injustice, EMPOWER works to drive a complete shift in how we perceive women’s health, women’s treatment and their success, as well as drive real, tangible change to better women’s experiences in the workplace.
Chaired by Clare, a Train Driver based in King’s Cross, EMPOWER is in the hands of incredibly passionate people who embrace the opportunity to advocate for women at LNER.
Clare says, “In an industry and company that continually works towards closing the gender employment gap, it is important that we understand what that means for both the business and its employees. It’s time to rid the stigmas and to address existing issues openly, honestly and fearlessly, with the hopes of educating, normalising and best supporting our female colleagues.”Elevate - Race and Ethnicity Network
Elevate exists to celebrate racial and ethnic diversity, empower colleagues and drive equity across LNER.
We create a safe and inclusive space where voices are heard, cultures are celebrated and barriers are challenged.
Through advocacy, education and collaboration, we support personal growth, build allyship, and influence positive change - ensuring LNER is a place where everyone can thrive, regardless of their background.
Together, we elevate inclusion, representation and belonging.
Chaired by Richard, Travel Consultant and Will, Train Manager, two passionate frontline colleagues determined to help LNER be more inclusive for all. Richard says, "As Chair, I’m proud to lead a network that champions racial and ethnic equity across LNER - creating space for open conversations, cultural celebration and meaningful change. Elevate is more than a network - it’s a movement for progress, belonging and bold action.
Together - LGBTQ+ Network
An inclusive space for those in the LGBTQIA+ community and their allies.
At LNER the TOGETHER network serves as a dedicated platform where individuals from across the LGBTQIA+ community can freely express themselves, find support, establish connections and work with allies on effective allyship.
Within the TOGETHER Network, you'll encounter a diverse group of individuals representing various backgrounds and age groups, all committed to providing mutual support. It serves as a collaborative space where we can devise strategies to address necessary business changes while also planning Pride celebrations and raising awareness for significant LGBTQIA+ events throughout the year.
The TOGETHER Network is led by Chair Carter from our People team. Carter extends a warm invitation, stating, 'The TOGETHER Network welcomes everyone to join and participate!'
ManKind - Men’s Wellbeing Network
Mental health doesn't discriminate, and men are just as susceptible as anyone else. Yet, societal expectations sometimes make it difficult for men to open up about their struggles 😔. Let's change that together!
Chaired by James, Station Delivery Manager and Adrian, Train Driver and supported by Keli, Wellbeing Events Coordinator, we believe it's crucial for men to speak up about their mental health, and this is why:
Break the silence: By sharing our experiences and vulnerabilities, we create a safe space for others to do the same. Remember, you're never alone in your struggles. Let's encourage an environment where men can openly discuss their mental health challenges.
Encourage self-care: Society often encourages men to tough it out and suppress their emotions. However, prioritising our mental well-being is not a sign of weakness; it's an act of strength. Sharing our stories can inspire fellow men to prioritise self-care and seek help when needed.
Forge genuine connections: Opening up allows us to connect on a deeper level and foster genuine relationships. By breaking down walls, we create lasting friendships that are built on trust, empathy and understanding. Remember, it's okay to ask for support – we're all in this together.
Lead the way: We have the power to influence and encourage change. By speaking up, we can show others that seeking help and taking care of our mental health is not only acceptable but crucial. Let's challenge the outdated stereotypes and lead by example.
Nurture - Families Network
“We put our people’s families first”
By putting heart into everyone’s caring journey, by listening and offering practical and emotional support from those who understand, we can take away the guilt we feel when combining family life with work.
All colleagues are welcome to join the NURTURE Network including those who are on the parental journey, whether that's IVF, surrogate, adoption or managing older teenagers. As well as those caring for elderly parents, children or family members with additional needs. Our community shares its knowledge or gains support from those who understand and influence decision makers on what needs to happen to make a difference. We're a group working together as one voice to drive change.
NURTURE is co-chaired by Kelly from our People Team, who has a sassy, adventurous daughter under two years old. Lauren from our Auditing team, with two wonderful boys aged five and seven, the eldest is autistic. Alongside David from our Customer Experience team, who's a carer for his mother who's living with dementia, and his father coping with MND.
Our Plans
Now take a look at ED&I in action at LNER
Interested?
Take a look at our wide range of current vacancies. If you can't find what you're looking for, please register an account to sign up for job alerts, ensuring you're one of the first to hear about new opportunities in your preferred area.
