Business Services

Business Services

The Business Services department is a multifaceted team dedicated to ensuring the financial stability, technological advancement and regulatory compliance of the business. Through its specialised teams in Finance, IT, Procurement, Franchise and Compliance, and Risk and Revenue Protection, it plays a pivotal role in driving informed decision making, maximising profitability and safeguarding LNER’s interests.

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What we do

Support financial decision making, maximise profitability, provide informed analysis and drive commercial decision-making.

Manage relationships with the Department for Transport, offer legal support, handle data, manage insurance and ensure revenue is correctly accounted for.

Provide technological support, troubleshoot IT incidents, support company devices, ensure new technologies grated correctly and protect against cyber threats.

Comply with regulations, run competitive tendering, select suppliers fairly, manage contracts and offer advice on purchasing processes.

Protect the business from potential risks, ensuring its long-term success and reputation.

What we do

Why we matter

In the heart of Business Services, our Finance team anchors LNER’s financial well-being, while Franchise and Compliance fortify our adherence to legal standards. Our IT experts drive technological innovation and security, complemented by Procurement’s dedication to transparency and efficiency. All the while, Risk and Revenue Protection vigilantly shields LNER’s enduring reputation and success.

Latest Business Services vacancies

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