About LNER
At LNER, we go beyond. For everyone. Our vision is to be the most loved, progressive and responsible way to travel for generations to come. Now we're looking for the people who can deliver this, every day.
About us
Calling at more than 50 stations along almost a thousand miles of the East Coast route, LNER connects the major towns and cities between London, the East Midlands, Yorkshire, the North East of England and Scotland.
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Our people
People are at the heart of our business, meaning equality, diversity and inclusivity runs through our veins. We are proud to recognise that everybody is different, which is why our people are here because of who they are and what they and their personalities can bring to LNER.
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Our values
Our values are what makes us tick. They make us LNER from ticket to track. Be bold. We’re not afraid to do things differently. Always care. Listen to each other, we have each other’s backs. Own it. We say what we will do, then do it. Bring passion. We go beyond, always.
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ED&I
At LNER, we are continually working to improve diversity, equity, inclusivity and belonging to enable us to truly achieve our vision “to be the most loved, progressive and responsible way to travel for generations to come”.
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Rewards, benefits and recognition
Free travel on LNER services for you, your partner and dependents may be the headline benefit, but it doesn’t stop there. With big discounts across other train operating companies, a truly generous pension scheme and an annual cycle to work scheme… PLUS much, much more.
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Responsible Business is everybody's business. Join us on a better journey.
Welcome aboard our most important journey yet. We’re putting sustainability at the core of every aspect of our business. From reducing harmful emissions and cutting down waste, to creating an inclusive and rewarding environment for our colleagues and giving back to the communities we serve, we’re committed to making the best possible choices for our people and planet.
It’s fair to say we have bold ambitions at LNER. As a purpose-led business, we want to inspire our people to ignite positive change and lead best practice across the rail industry. Our ambition is to become the UK’s most progressive and responsible train operator and be recognised as such by colleagues, customers, and the communities we serve.
Explore our career areas
There are several areas which make up the LNER team which all work together, they are:
Our Business Services team
Collaborates to boost profitability, support IT needs and mitigate risks.
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0 vacancies
Our Commercial and Marketing team
With five sub-teams, promotes train travel and positions LNER as a leading travel choice.
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0 vacancies
Our Communications team
Handles all our internal and external communications, including social media and community initiatives.
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0 vacancies
Our Customer Experience team
Aims for top-tier service, encompassing various teams from station operations to customer experience design.
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5 vacancies
Our Digital and Innovation team
Oversees the digital journey for customers and colleagues, from product development to data management.
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0 vacancies
Our Engineering team
Develops strategies for efficient engineering, ensuring trains are working and running effectively.
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1 vacancy
Our People team
Fosters a culture of pride, with sub-teams dedicated to career growth and wellbeing.
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0 vacancies
Our Safety and Operations team
Manages our safety and environmental standards and oversees the operational train plan, prioritising customer and colleague safety.
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1 vacancy
Our Strategic Projects team
Aims to support, facilitate and enhance the delivery of project and programme management across our whole organisation.
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0 vacancies
Apprenticeships
At LNER, we believe in investing in our people and providing growth opportunities. Our apprenticeships are designed to offer a unique blend of practical learning, professional development, and a supportive community that sets the stage for a rewarding career. Whether you're new to the rail industry or looking to switch career paths, an apprenticeship with LNER could be the stepping stone you need.
We’re proud to offer exciting career pathways through our apprenticeship programmes. Whether you're looking to lead onboard experiences as a Level 2 Passenger Transport Operative (Train Manager) or take the Driver’s seat with our Level 3 Train Driver Apprenticeship, we’ve got you covered.
